Contact Us

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Contact Us *

Have a question about your order, sizing, or anything Mirra? Our team is here to make sure you’re taken care of.

30 day money back Guaranteed

  1. At Mirra, we stand behind the quality and craftsmanship of every product we make.

  2. Your satisfaction means everything to us.

  3. If you’re not completely in love with your purchase, we’ll make it right, guaranteed.

Return Policy

You have 30 days from the delivery date to request a return or exchange.
To be eligible:

  • Proof of purchase (order number or receipt) is required.

How to Start a Return

Email us at contact.mirraapparel@gmail.com with your order number and reason for return.

  1. Our team will reply within 1–2 business days with a return authorization and shipping instructions.

  2. Once your return is received and inspected, we’ll issue a full refund (minus any shipping costs) to your original payment method within 5–7 business days.

Exclusions

Final sale, clearance, or customized items cannot be returned.

  1. Returns showing signs of damage may be partially refunded or denied.

Shipping

MIRRA Shipping Policy

Processing Times

All orders are processed within 1–3 business days after receiving your confirmation email. Orders placed on weekends or holidays will be processed the next business day. You’ll receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost Standard Shipping 3–7 business days Calculated at checkout Expedited Shipping2–3 business daysCalculated at checkoutOvernight Shipping1 business dayCalculated at checkout

Delivery times may vary depending on your location and carrier delays.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking updates to appear.

Domestic Shipping (U.S.)

We currently ship to all 50 U.S. states. Orders to P.O. Boxes or military addresses (APO/FPO) may require additional processing time.

International Shipping

MIRRA currently ships to select international destinations. International shipping rates and delivery times vary by region. Please note that import duties, taxes, and customs fees are not included in the shipping cost and are the responsibility of the customer.

Lost or Damaged Packages

MIRRA is not responsible for lost or stolen packages after confirmed delivery. If your order arrives damaged, please contact us immediately at contact.mirraapparel@gmail.com with your order number and photos of the item(s), and we’ll work with you to make it right.

Preorders

If your order includes a preorder item, your full order will ship once all items are available. Estimated ship dates for preorder items are provided on the product page.

Address Changes

Please double-check your shipping address before completing your order. If you need to make changes, contact contact.mirraapparel@gmail.com within 12 hours of purchase. We can’t guarantee address changes once an order has been processed.